FAQs
To make life at UrbanCasino a little more easier for you, we have compiled a handy list of frequently asked questions that many players typically want answers to below. You will find everything you may want to know from cryptocurrency through to promotions and more. If you do not find an answer to a question you may have below, please feel free to contact our UrbanCasino City Navigation Team for further assistance here.
Cryptocurrency
Bitcoin (BTC), Ethereum (ETH), Litecoin (LTC), Bitcoin Cash (BCH), Tether (USDT), USD Coin (USDC), and Dai (DAI)
Yes, all accepted currencies can be used for depositing and withdrawing.
Unfortunately that won’t be possible, you must deposit and withdraw in the currency you selected upon registration.
We have compiled a comprehensive guide about cryptocurrency, what it is, where you can purchase it and how to spend it here
We are pleased to inform you that there are no fees for cryptocurrency transactions at UrbanCasino
Yes, transacting in cryptocurrency is one of the safest methods to use thanks to state-of-the-art encryption technology that secures your cryptocurrency transactions.
Once the withdrawal request has been approved, you should receive your funds within 24 hours.
€10 or currency equivalent.
€20 or currency equivalent.
€20000 per 30 days.
Yes it is possible as long as the payment hasn’t been processed.
Fast deposits and withdrawals Wallets are simple to set up and to fund/withdraw No payment processing costs are involved You have complete control over the security of your funds
CASINO
UrbanCasino is an online gambling site for players to wager real bets on casino games and stand the chance of winning real money. Read more about us here
Yes, you have to be at least 18 years of age or of legal gambling age in your jurisdiction to be able to register an account and play at UrbanCasino. Unfortunately, players from the following countries cannot create an account at UrbanCasino: Afghanistan, Burma, Congo, Eritrea, Ethiopia, Iran, Iraq, Libya, Malaysia, Myanmar, North Korea, Palestine, Singapore, Somalia, Sudan, Syria, Yemen, and Zimbabwe.
UrbanCasino requires a few steps of filling in your information to set up your account and then confirm your details via an email sent to you for authentication. We have provided a simple guide about the whole registration process for you on the Getting Started page.
Yes, we have a 10 Free Spins no deposit bonus offer on a selected slot game. Simply register to claim.
We most certainly do! We have a very competitive selection of bonuses available to both new players who sign up and on-going bonuses for existing players. Please refer to the Promotions page here.
40x (Bonus) on match bonuses and 30x on free spins.
There are over 1000 games by over 25 different gaming providers.
We have a host of different gaming verticals that include Slots, Jackpot Slots, Live Casino, Table Games, Video Poker, and Specialty Games. Head over to the games page here to scroll through all the available games on offer.
Yes they are, we use games that are Provably Fair to ensure fair and outcomes at random. We have a comprehensive guide explaining exactly what Provably Fair means.
You most certainly can, select ‘Play for Fun’ mode to give a game a try before deciding to wager real money.
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